Shop Terms and Conditions

Payments

Payments are made via PayPal. This allows you as a consumer to use all major debit/credit cards excluding American Express. Upon confirmation of your order at checkout, you will be forwarded to the PayPal payment secure payment system. We don’t keep your card or payment details on file.

PayPal payments in the UK are covered by stringent buyer and seller protection. Please read more at www.paypal.com

Alternatively you may send a cheque, unfortunately we cannot accept Postal Orders.Please note any orders to be paid by cheque will not be processed until such time as the cheque has cleared.

Delivery (UK Mainland Only)

Orders are usually shipped via Parcelforce 48 and will arrive within 48 hours (working days) after you have received your shipment notification, on orders placed before 3pm Monday to Thursday. Orders placed on Friday/Saturday/Sunday will be processed the following Monday.

All prices shown in GBP Sterling

Please note that goods may require a signature upon delivery.

IMPORTANT

Please be advised that if items are not in stock or for any other reason we cannot fulfil your order, you will be advised immediately and offered a refund in part or whole. We do not pack and despatch during weekends or Bank Holidays, and any orders placed during these times will be processed the next working day.

By purchasing from us, you agree to our terms and conditions of use

Sabrina Oak Doors

All our products are sold in good faith, and on the basis that you are responsible for their use. We take no responsibility for missing author credits, errors or ommissions or any comments within the products for sale upon this website.

We respect your privacy, and by creating an online shop account at Sabrina Oak Doors you can be assured that your details are kept safe and secure. Your phone number is optional, but may help if we need to contact you about your order.

Due to the nature of the products we sell, we cannot sell to anyone under the age of 16. Your date of birth is therefore required as your own declaration of age.

Refunds and returns

Sabrina Oak Doors will replace faulty products if returned within 14 days of purchase. We reserve the right to offer refunds.

Cancellations or returns should be requested via our contact page. Please be aware that returned items may be liable to a 20% re-stocking charge made at the Company’s discretion.

Please note that you will receive notification of confirmation of order, packing and shipping. When your order has reached packing stage, we will ship the order that day. At this point, your order cannot be cancelled, as it is likely it will have by that time been shipped.

Returns of any items will be on an exchange basis only, we do not offer cash refunds for items returned. You are therefore advised to check suitability of an item before purchasing.

Legal

General

The information provided on this site is free of charge and for informational purposes only. You accept full responsibility for its use. In the case of copyrighted material (denoted by the copyright symbol, ©, or material which is sold, your licence of that sale is also bound by our terms and conditions herein.
Your access to and use of this website is confirmation that you understand and agree to be bound by these terms and conditions:
Whilst Sabrina Oak Doors (The Company) aims to ensure the information in this site is current, accurate and complete, no warranty is given in these respects. The Company will not be held responsible for any errors or omissions, or for the consequences resulting from the use of this information.

No warranty of any kind, express or implied is given, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

In no event will the Company be liable to any party for any direct, indirect, incidental, special, or any other damages (including but not limited to lost profits, business interruption, loss of computer data) arising out of or in connection with use of this site or any site service linked to it. Any use you make of information provided on this site, or any site or service linked to or from this site, is at your own risk.

No warranty is given as to the freedom of this website from errors, defects, viruses or other malicious computer-related conditions.

Links

Links from this website are for your convenience and information, and may lead to services or sites not operated by the Company.
Such links do not imply any endorsement or warranty of a site or service by the Company, which accepts no responsibility or liability for information contained on any such site.
The Companyís written consent must be gained before any links are made to this website.

Copyright

Unless stated to the contrary, the contents of this site are the copyright of the Company. You may download or print individual sections for personal reference, but otherwise its contents, including text, images, html coding, are not to be reproduced or copied without the express permission of the Company. All rights are reserved.

Trademarks

All trademarks used or mentioned in this website are the property of their respective owners.

Law Applicable

This site is maintained in the United Kingdom. You agree that these terms of use and any legal action or proceeding relating to this site shall be governed by the Laws of England, and subject to the jurisdiction of the English Courts. This condition applies wherever in the world you are located, or from where in the world you visited this site.

Severance

If at any time any one or more of the provisions of these conditions becomes invalid, illegal or unenforceable in any respect under any law, the validity and enforceability of the remaining provisions shall not in any way be affected or impaired.

This disclaimer is subject to change without notice.

TERMS AND CONDITIONS OF BUSINESS

Shopping online

When you have placed and confirmed your order, payment will be taken from your credit or debit card account immediately.

In the event of non-availability of product, or immediate cancellation (within 24 hours of purchase) we will issue a credit within 3 days. Please note that due to PayPal handling fees, your credit will be subject to an admin fee, and it is therefore strongly advised that you read and understand all the terms of business.

Security

We do not retain your card details on our database. Our payment provider, PayPal, offer a completely secure and protected service for your payment transaction. Sabrina Oak Doors use PayPal as as preferred payments processing gateway based on the trust, safety and speed of their service. Should you experience any problems or have questions about payments, please contact us.

Privacy

We respect our customers’ privacy, and will not share your details with any other organization. From time to time we may contact you with information on new products and special offers. If you wish to be excluded from this, please indicate this on your order.

Safety

Our products carry explicit health warnings where appropriate. Once purchased, our items are expected to be used for their intended purpose only, and as such, we hold no responsibility for their use. When used according to instruction, all products are safe. In accordance with the appropriate laws, safety information and label marking is in effect on all of our products.

Guarantee

As the circumstances in which our products are used are not within our control, our liability is limited to the replacement value of product supplied. If you have cause for complaint, please notify us within 14 days of your order. At our discretion, we will replace or refund any products deemed to be defective. However, we do not offer refunds or returns and under no circumstance will we take responsibility for goods which are damaged due to misuse. This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers.

Sabrina Oak Doors
Alma Street
Shrewsbury
SY3 8QL

01743 357977 | shop@sabrinaoakdoors.co.uk

Updated: July 2011

The Sabrina Joinery store is closed until June 28th. Apologies for any inconvenience caused.